Data We Collect and Why We Need It
When you open an account, we collect your name, email address, phone number, and the payment method you choose — whether that is JazzCash, Easypaisa, Raast, a bank transfer, or a debit card. This is the minimum we need to verify your identity and process your
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transactions securely. When you deposit or withdraw, the transaction reference from your JazzCash or Easypaisa wallet is logged on our end so both sides have a matching record. We also collect device identifiers and session data — things like your browser type, your IP address, and
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which pages you visited — to keep your account secure and to stop unauthorised logins. Cookie data helps us remember your session so you are not asked to log in repeatedly on the same device. We do not sell your personal data to third parties. We
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may share the minimum necessary information with payment processors and fraud-prevention services that handle your JazzCash, Easypaisa, or Raast transactions, but only under strict data-handling agreements. Retention periods vary by data type: account data is held while your account is active and for a period after
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closure as required by applicable law; transaction logs are retained as needed for financial compliance. Access to our platform and the application of this policy depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.